The Top Five Skills Necessary For The Successful HR Professional.
THE TOP FIVE
SKILLS NECESSARY FOR THE SUCCESSFUL HR PROFESSIONAL
Number
1: Speaking Ability
The ability to speak in front of
a crowd is a key HR skill for a successful HR Professional. In fact this skill
can probably do more for you career than almost any other. To be able to make a
presentation or speech with confidence and minus all the “ums” and “likes” and
“ers” will set you heads above the others around you. It is well worth time,
money and effort to learn how to do it well. Even the ones who are good at it
realize that time needs to be put into the craft of making a good presentation.
So get yourself to a Toastmasters, Dale Carnegie or some other professional
coach and learn how to do this well and in turn you boost your personal
marketability in an HR Career.
Number
2: Reading people
The ability to “read” people is
another key HR skill. Most of us who have been around have developed an ability
to read people. We acquire the ability to sense if someone is lying to us or
trying to hoodwink us. We have a feel for “body language” and what it may be
telling us about attitudes. This, however, is something we can all get better
at with training. You can learn to notice and understand some universal
expressions, postures and micro-expressions that reveal subtleties about an
individual that will then allow you to better understand how to deal with them.
Number
3: Backbone
The ability to have a “backbone”
and not be intimidated is a key trait. Too often HR professionals are seen as
being weak because they back down when intimidated by a controlling manager or
executive. A “backbone” comes from the strength of your convictions and the
strength of your knowledge of your “craft.” The more knowledgeable you are the
more confident you will be in your encounters with managers. With that
knowledge comes strength. Although age plays a factor it is not sufficient. I
have known my fair share of weak HR managers who have been well into their 50s.
Number
4: Empathy
Empathy is the fourth soft skill
I consider key to being an HR professional. Without the ability to see another
point of view or to understand the nuances of a situation you will be robbed of
the ability to make the appropriate decisions at the appropriate time.
Number
5: Listening
The HR skill that I consider the
last of my list is “listening.” You must have the ability to put aside you
agenda and to listen and “hear” what someone is saying and how they are saying
it. You must be able to make the person understand that you have heard what
they are trying to say in addition. Generally this requires a focused mind and
a disengaged mouth.
Being in HR and doing it well is
a tough job. To be a true HR Professional you must have the foresight of
Nostradamus, the vision of Issac Asimov, the wisdom of Solomon, the courage of
David, the speaking ability of Cicero and the brashness of Theodore Roosevelt.
Piece of cake!
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